Managing a successful law practice requires a specific strategy. When you take a case, your firm wouldn’t waste thousands of dollars on unnecessary investigations, discovery, and litigation. But many law firms waste that much, if not more, on ineffective legal marketing.
The business of law is incredibly competitive, so marketing is critical. But there are many approaches to marketing, some more effective than others. If you aren’t getting the results you want and need, there’s certainly a reason — or several. Here are seven reasons your law firm marketing plan isn’t working.
Why Isn’t Your Law Firm’s Marketing Plan Working?
- You Don’t Have a Well-Defined Strategy.
If you don’t have a well-defined strategy in place, you are simply relying on luck to produce the results you need. This is rarely a recipe for success. For example, many law firms decide they’re going to invest in tactics (like social media marketing) but do so without a comprehensive marketing strategy.
Your firm needs a clear strategy that outlines a framework for achieving specific goals that includes a plan to measure success. Many businesses use what are called SMART goals, which are goals that are Specific, Measurable, Achievable, Realistic, and Timely. From there, determine what strategies you will use to achieve each goal and the key performance indicators you need to measure progress and success.
Having a solid marketing strategy in place is critical. But it must be unique to your law firm — not your competitor’s plan or a cookie-cutter plan some agency hands out to everyone. This study shows that implementing generic marketing strategies isn’t effective.
Your legal marketing strategy must be tailored to your law firm’s needs and goals. If you haven’t been working from a well-defined strategy, it’s time to start.
- You’re Targeting the Wrong Audience.
If your marketing isn’t reaching the right people, it’s not going to produce positive results. Even if you have an outstanding website and great messaging, you’ll be unhappy with your results if you’re not reaching the people who are most likely to need your firm’s legal services.
Instead of trying to reach the broadest audience possible, it’s often a better strategy to narrow your focus. Of course, many law firms have multiple target audiences, such as those that offer different practice areas like criminal defense and family law. In these cases, it’s best to create multiple unique client personas to help guide your marketing strategies.
When creating client personas, it’s important to be as specific as possible. This includes things like age, location, academic background, and more. In addition to creating different client personas, law firms must focus on a customer’s particular wants and needs. Specifically, what problem is each group facing, and how can your firm help solve it?
- You Haven’t Considered Your Law Firm’s Branding.
If you aren’t getting the client referrals you want from your digital marketing efforts, it could be because of your branding. Customers and clients want to work with businesses they know, trust, and like.
It’s essential that you build a brand that positions your law firm and its attorneys as knowledgeable in their practice areas and approachable. If potential clients aren’t convinced that you are trustworthy or that you have the ability to solve their problems, they’ll hire someone else.
Your law firm’s branding is how you distinguish yourself from your competitors. It includes things like your logo and taglines. It also includes your value proposition, which is the overarching promise you intend to deliver to every client, whether that be aggressive defense, compassionate advocacy, cost-effective representation, or something else equally compelling.
- Your Law Firm’s Website Is Lacking.
You might feel as if you’ve done enough by creating a website for your law firm. But a website alone isn’t enough to produce the results you want. After all, there were nearly 2 billion websites in existence as of January 2023, according to StatsFind. How is yours going to stand out?
Fortunately, you only need to outperform your competitors. But even that can be challenging in some markets. Consumers increasingly turn to search engines to research answers to questions and find local businesses to help them solve problems. And searching for a lawyer is no different. When someone needs a lawyer, whether to defend them against criminal charges, file for divorce, create a will, or something else, you must have a website that accomplishes several goals:
- It tells a client how you can help them solve their problem
- It explains why you are qualified to take on their case
- It is easy to navigate
- It loads fast and is secure
- It is attractive and engaging
In short, your website is your firm’s digital front door because it’s often the first contact a potential client has with your law firm. It needs to count.
- You Aren’t Investing in Legal SEO.
In addition to having an engaging website, your law firm must make search engine optimization (SEO) a priority. This is a series of actions and strategies that make your website and content more attractive to the search engines (i.e., Google), which will help get your site found by your target audience.
You may be able to find plenty of SEO tactics online, but these strategies must be used correctly for them to be effective. For example, Google is known for penalizing websites that use some aggressive or otherwise dishonest strategies meant to achieve quick results.
To get a meaningful and lasting outcome, you need an ongoing SEO strategy. First, your website must have the proper on-page and off-page SEO elements that will get it noticed by the search engines and your target audience. You will also need to post ongoing content that includes relevant keywords to provide better search results for your users. This content can be in the form of blog posts, videos, white papers, and more. The content you post should aim to solve the problems your potential clients are most likely to have.
- You’re Ignoring Social Media.
It’s not enough for your law firm to have a Facebook page. Depending on your audience, you also need to have a strong social media presence on LinkedIn, Twitter, Instagram, and YouTube.
According to Pew Research, roughly 72% of the public is using some type of social media to connect with one another, share information, engage with content, and stay entertained. Facebook, Instagram, and LinkedIn are the most-used social platforms among U.S. adults.
If your law firm isn’t using social medial to promote its business, you’re missing an opportunity to boost your online visibility and grow your business. Take a close peek at any of these major platforms, and you’re almost guaranteed to find that your competitors are already actively using them. In fact, a recent Attorney at Work social media survey revealed that 70% of law firms have made social media marketing part of their overall strategy.
When approached correctly, social media marketing can elevate your entire digital marketing strategy. Specifically, it will help raise brand awareness, build trust and credibility in your firm, attract new clients, help you retain existing ones, and improve your SEO.
- You’ve Failed to Set Benchmarks and Track Results.
Successful legal marketing requires a commitment of resources. Unfortunately, you’ll never be “done” marketing your law firm if you want to continue to produce amazing results. One mistake many law firms make is quitting too soon or failing to make proper adjustments to their strategy as they go along.
You’ll never understand what’s working and what isn’t if you don’t establish benchmarks and track your results. Digital analytics demonstrate the effectiveness of your campaigns, but you must track the proper key performance indicators (KPIs) for those figures to be meaningful.
When you begin your legal marketing campaign, you’ll want to clarify the top things you want to accomplish and identify some KPIs that align with those goals. If you want to increase engagement, a KPI might be “page views.”
Failing to track your results would hold your law firm back from making improvements to its strategy. It would also prevent your business from taking advantage of any opportunities the data might uncover.
Bonus Reason — You Aren’t Working With the Right Legal Marketing Agency
Marketing isn’t for everyone, and that’s ok. You didn’t go to law school to become a digital marketer, and there are plenty of professionals who can help elevate your business while you focus on representing your client’s interests. When you work with Too Darn Loud Legal Marketing, you can feel confident knowing your digital marketing strategy is in the right hands.
Our team of experienced legal marketing experts will take the time to understand your firm’s business and specific goals. We will develop a digital marketing strategy that will get your firm found and chosen by its target client base and improve bottom-line results.
If you’re interested in learning more, reach out to us for a free website evaluation. We’ll be happy to answer any questions you may have about our top-rated legal marketing services.
Builds Credibility and Trust
People want to hire a lawyer and law firm that they trust will solve their most pressing legal issues. Your legal marketing strategy can build credibility and trust by demonstrating the attorney’s knowledge of the law and background in helping others resolve a wide range of legal matters. When website visitors get answers to their questions, they begin to trust that your firm can provide the assistance they need.
Improves SEO Rankings
One of the goals of law firm marketing is to show up in the search engines ahead of your competitors for various search terms, like “divorce lawyer near me,” “car accident attorney in Birmingham,” or “estate planning in Mobile.” A well-organized and written law firm website will also answer many frequently asked questions, which improves rankings.
When your website appears in organic (free) search results, potential clients are more likely to click on those results to learn more about your law firm. Your investment in SEO can pay off for your business long term.
Give us a call at (800) 649-1764 or reach out to us online to schedule a free initial consultation.